Get answers to your questions

Welcome to the online help in Monitor ERP. Here you'll find reference manual, guides, and training materials.
Use the search field or the navigation menu to find the information you are looking for.

Getting started

Configuration, user interface, functions, upgrade information, and differences between G4 and G5.

Options

Descriptions of all of our options such as Agent, EIM Workflow, Customer order transfer, etc.

Using Monitor

Descriptions of how to use different functions in Monitor ERP, e.g., how to; use calculations; check the delivery times; and apply traceability.

Resources

Training materials, FAQ, installation guides, terms and definitions, etc.

Modules

A list of all modules in Monitor ERP. Information about modules, procedures, list types, settings, etc.

FAQ

Below you'll find answers to frequently asked questions.

How do I reverse a voucher or create a rectification voucher?

You can read more about reversing a voucher and creating a rectification voucher here.

Can I make changes to the price in an arrival reported purchase order?

It is not possible to adjust prices in an arrival reported purchase order. To be able to adjust the price, you need to undo the arrival reporting. Then you can adjust the price in the Register purchase order procedure before a new arrival is reported.

Why does it say there is no disposable balance when I want to report delivery?

Even though the info in the Part register says there is a balance for the part, this balance might be cleared to be used in an order and then it is not available. Another scenario is that you have a linked manufacturing/purchase order which has not yet been final reported.

Is it possible to update weight or CO₂e data in a list instead of entering the info for each part?

Yes, in the Sustainability list procedure you can do mass updates of emission data.

Is climate data added to the existing Part register or is a separate Part register created with CO₂e per part?

In the existing Part register, there is a new tab called Sustainability. This is where climate data is entered. By supplementing data already contained in the ERP system with information on energy consumption and carbon dioxide equivalents (CO₂e), Monitor ERP can calculate your carbon footprint at component level and help structure emissions at company level (according to Scope 1, 2 and 3).

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News items & changelogs

Stay up to date with what's new in Monitor ERP.

In the New features video you can see a selection of the news we think will be especially useful or important.

To learn about all news and changes in the latest version, visit our changelog for more information.

Time for a vacation?

With a little preparation, you can leave thoughts of work behind and enjoy your vacation to the max!
We have a few tips that each department can use to ensure everything runs smoothly while you are away.

Do you have an idea which can help make Monitor ERP even better?

At Monitor ERP we are always striving to develop our functionality in close collaboration
with our customers. We listen to your needs and wishes, and through Monitor Idea Forum
you are able to submit new development ideas or vote on suggestions from other users.
Take a chance and send in your development idea today!

Learn more about Monitor Idea Forum

Measure and analyze order lead time

With the new Order lead time – Sales procedure, you are able to
measure, e.g., how long it will be until an order confirmation is sent,
whether an order has been placed too late in relation to the part's entered lead time,
or whether a delivery is too late in relation to the part's given lead time.

Learn more about the procedure