Delivery reliability

In this procedure you measure your company's ability to deliver on time to customers.

There are settings that affect how the delivery reliability is measured and calculated. You can choose to measure delivery reliability based on each delivery row or on each customer order row.

The two list called Detailed and Total are based on the deliveries made. You can also include late deliveries that have not been delivered yet. The list displays which deliveries that were delivered too late, too early, and on time. Rows originating from credit invoices are not displayed and will not affect the delivery reliability.

There are also two lists called Future delivery reliability where you in detailed and total form can see future delivery reliability based on future planned deliveries within an entered horizon. This is based on New finish on customer order row (from the Net requirement calculationClosed You use the net requirement calculation to perform requirements planning based on the customer order backlog, as well as any existing sales forecasts.).