MAiA – Your AI assistant in Monitor

MAiA comes integrated in the web client and is developed to make it easier, quicker, and more intuitive to work in Monitor ERP.

MAiA doesn’t only give you access to a smart search function, but to an intelligent tool which understands both Monitor functionality and your business data.

For example, you can ask how to register a customer order, how a certain function is used, or to fetch information on delivery times, stock balances, or an order status. MAiA is here to support your daily work and help you make better‑informed decisions.

To use MAiA in your company, you first need to activate the function.

Activate the Enable AI features setting which can be found in the System settings procedure, under the System overall tab.

Everything is ready once you’ve activated MAiA – you can start using your AI assistant straight away.

MAiA can answer questions about the following topics:

  • Manual and functions

  • Questions based on your Monitor data.

  • Questions about check delivery time.

Within each of the above categories you’ll find an example of questions in MAiA.

Click on the map and add information about e.g. an order number.

Then click the arrow to ask the question.

For the best result you can choose one of the three categories that you can see in the MAiA window: Get help, Your numbers, or Check delivery time.

By doing so, MAiA will give you the most relevant answers. You can always change the category by clicking the plus icon in the text box.

  • Be specific and describe which function, order, part, or part of a flow you mean.

  • Focus on what you’re trying to do and the result you wish to achieve.

  • MAiA understands context, so ask follow-up questions. If you’d like to explore an answer a little further, you can continue asking questions.

  • Use natural language, you don’t need to use any special commands or technical terms.