Reporting and tracing cost of poor quality

Those responsible for different case activities can report their activities as they start and finish them. You can obtain an activity list to use as a basis for costs (cost of poor quality) or a list for the responsible persons to report their activities. In the Case list you can check cost of poor quality based on the different list types showing detailed or total information about this for example per customer or supplier. The list also shows different information that can be useful in relation to the cost of poor quality. The costs are taken from the costs registered on nonconformities.

The Rejection list procedure, in the Manufacturing module complements the outline of cost of poor quality. It shows and calculates the cost of those nonconformities that have been reported as a rejected quantity on a manufacturing order, but not registered as an internal nonconformity.

Under Tasks, in the Message center, each person responsible for reporting can report activities. Each person responsible for reporting only sees his/her own activities. You can select Started (2) or Finished (3) as status and you can also enter comments, if any. Who performed the reporting and the reporting date is automatically entered if you select status Finished.