The case management is mainly used to handle nonconformities, but there can also be other types of cases. A case can, e.g., be a modification of a product or a suggestion of improvement. You can register a case for things you want to follow up on regarding activities and costs.

All procedures related to case management procedures provide complete support for maintaining a thorough quality control and environmental control in accordance with ISO-9000 and ISO-14000.

Support for 8D

The case type called 8D Standard makes it possible to apply the 8D method in Monitor ERP. If you have selected the 8D case type, the Header tab will get a different design and contain boxes with all steps included in 8D.

Documents

All documents shown here are created according to the document concept i Monitor ERP. This means that settings are entered in the Document settings procedure, and phrases and headings are entered in the Document texts procedure. In the Document templates procedure you can create your own variants of the documents. For these document variants you can then make changes both concerning contents and layout.