Print customer order

In this procedure you can review and print customer orders for new sales, modified customer orders and stock orders* for sales. You print order confirmations for one or multiple customer orders at a time. You can also print delivery notes if you need to print them prior to the delivery of customer orders.

* Stock orders are available if you have installed the option Warehouse.

You create customer orders in the procedures Register customer order and Register stock order – Sales . When registering orders you can also in those procedure review and print the order confirmation and delivery note for the customer order you have registered.

The selected list type determines whether you can print order confirmations or delivery notes in this procedure. The customer orders that you load after selection are displayed in the Result box. In the Result box you click on the row for the document that you want to preview and then you select which documents to print.

When you approve a printout of order confirmations, the status of the customer orders in question will be changed to 2 (Printed), if they had status 1 (Registered) before. When printing delivery notes the status of the customer orders in question, will not be changed.

You can select by Status in order to print orders with different status. If you select status 2 (Printed), you can reprint the orders.

Reprint fully delivered customer order

When reprinting a delivery note for a delivered customer order you have to select by status 9 (Final delivery made), under the Selection tab. Only status 1 is selected by default. Under the Documents tab you see the remaining quantity 0 for the rows that have been delivered.

When reprinting an order confirmation for a delivered customer order you have to select by status 9 (Final delivery made), under the Selection tab. Only status 1 is selected by default. You must also select Ordered quantity to be able to show the rows on customer orders. There is not support to show remaining quantity.